Términos del servicio

Effective Date: 10th June 2025

Welcome to J.Collins Jewelry (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website located at [https://www.jcollinsjewelry.com] (the “Site”), and the purchase and use of our products and services. By accessing or using the Site or making a purchase, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or services.

1. Company Information

J.Collins Jewelry
Registered in the United States
Phone: +1 (469) 609-7524

2. Eligibility

By using this Site, you represent and warrant that you are at least 18 years of age or are accessing the Site under the supervision of a parent or guardian. You also agree to comply with all applicable local, state, and federal laws.

3. Products and Descriptions

We strive to ensure that all product descriptions, prices, and images are accurate. However, due to the handcrafted nature of many of our pieces, slight variations may occur. All products are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.

4. Pricing and Payment

All prices are listed in U.S. dollars (USD) and are subject to change without notice. We accept payments through major credit cards, debit cards, PayPal, and other approved payment methods. By providing payment information, you warrant that you are authorised to use the designated payment method.

5. Shipping and Delivery

  • Shipping Regions: We ship both domestically within the U.S. and internationally.
  • Processing Time: Orders typically ship within 3–7 business days unless otherwise stated.
  • Shipping Carriers: We use USPS, UPS, FedEx, or DHL depending on destination and service level.
  • Shipping Fees: Calculated at checkout based on order size and destination.
  • Customs and Duties (International): Customers are responsible for any applicable customs duties or taxes.

6. Return and Refund Policy

  • Return Window: Returns must be initiated within 14 days of delivery.
  • Condition: Items must be unused, in original packaging, and accompanied by proof of purchase.
  • Non-Returnable Items: Custom, personalised, or final sale items are not eligible for return.
  • Refund Processing: Refunds will be processed within 7–10 business days of receipt and inspection.
  • Return Shipping: Customers are responsible for all shipping and return costs associated with exchanges and returns, unless the item was received damaged or incorrect. We are not liable for lost or damaged items during return transit; we strongly recommend using an insured, trackable shipping method.

7. Wear and Tear / Product Care

Jewelry is delicate and subject to wear over time. J.Collins Jewelry is not responsible for:

  • Damage due to misuse, accidents, or improper care.
  • Natural wear and tear from normal use.
  • Exposure to chemicals, lotions, perfumes, or water that may affect the finish or stones.

We recommend storing jewelry in a dry, soft-lined box and avoiding contact with harsh elements.

8. Warranty

We offer a 90-day limited warranty on manufacturing defects. This does not cover accidental damage, theft, loss, or wear and tear. Proof of purchase is required for warranty claims.

9. Intellectual Property

All content on this Site—including images, logos, product designs, graphics, text, and software—is the property of J.Collins Jewelry and is protected by U.S. and international copyright, trademark, and intellectual property laws. Unauthorized use is strictly prohibited.

10. Privacy and Data Protection

Your privacy is important to us. Please review our [Privacy Policy] for details on how we collect, use, and safeguard your personal information. By using our Site, you consent to the collection and use of your information as described in the Privacy Policy.

11. Use of Site

You agree not to:

  • Use the Site for unlawful purposes.
  • Attempt to gain unauthorized access to the Site or systems.
  • Disrupt the Site or its services.
  • Post or transmit harmful or defamatory content.

We reserve the right to restrict or terminate access to the Site at our discretion.

12. Limitation of Liability

To the fullest extent permitted by law, J.Collins Jewelry shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or Site, including but not limited to loss of profits, data, or goodwill.

13. Indemnification

You agree to indemnify, defend, and hold harmless J.Collins Jewelry and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Site, breach of these Terms, or violation of any applicable law.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in [Insert County and State].

15. Dispute Resolution

Before initiating any legal action, you agree to attempt to resolve any dispute informally by contacting us. If the dispute is not resolved within 30 days, it may be submitted to mediation or arbitration as required by applicable law or agreed upon by the parties.

16. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

17. Contact Information

For any questions regarding these Terms, please contact us at:

JCollins Jewelry
Email: jcollinsjewelry@gmail.com
Phone: +1 (469) 609-7524