Product Care & Repair

Preserving the Beauty of Your J.Collins Jewellery

At J.Collins, each piece is thoughtfully crafted to offer timeless elegance and enduring quality. While our jewellery is designed to accompany you through life's moments, a few simple care habits will help maintain its brilliance for years to come.

Necklaces & Pendants

• Store individually to maintain their pristine finish and prevent tangling.
• Apply perfumes, lotions, and sprays before wearing to minimize contact.
  
• Gently polish with a soft, lint-free cloth to restore shine.

Bracelets (Including Leather)

• Keep leather bracelets dry to preserve colour and texture.
• Avoid overstretching to maintain form and comfort.
• Wipe with a soft cloth after wear; for leather, occasional conditioning may be used.
• For metal bracelets, polish with a jewellery-safe cloth and store flat.

Earrings

• Clean gently with a soft cloth to maintain luster.
  
• Store together in a padded box or pouch to avoid misplacement or surface wear.

Rings

• Remove during activities involving chemicals, or rigorous use.
• Avoid stacking with other rings that may cause surface contact.
• Clean occasionally with mild soap and warm water; dry thoroughly with a soft cloth.

General Care

• Avoid extended exposure to  extreme temperatures.
• Store jewellery in a cool, dry space — ideally in separate compartments to prevent unnecessary contact.
• Use travel pouches or cases with individual slots when traveling.

Repairs & Service

Your satisfaction and confidence in J.Collins craftsmanship are our highest priorities. Should your piece require professional care, please reach out to our support team. We offer expert repair services on a case-by-case basis. Proof of purchase is required. Service fees may apply based on the nature of the request.